Privacy,
handled with heart.

1. Information we may collect

Depending on how you interact with us, we may collect information including:

• your name;
• email address and telephone number;
• age or age range;
• suburb or general location;
• gender and other profile information you choose to provide;
• relationship status;
• relationship and connection preferences;
• interests, hobbies and lifestyle preferences;
• event preferences and availability;
• information provided through a Heartful ConneXions Guest Profile;
• correspondence and enquiries you send to us;
• event registration and attendance information;
• other information you voluntarily provide;

Please only provide information that you are comfortable sharing with us.

2. Why we collect your information

We may use your personal information to:

• respond to enquiries;
• administer our Guest List and Guest Profiles;
• communicate with you about events for which you have registered or expressed an interest;
• understand the interests and preferences of our guest community;
• curate Heartful ConneXions events and experiences;
• assist with guest selection and event composition;
• facilitate appropriate introductions and connections between guests;
• improve our events, services and guest experience;
• manage bookings, registrations and event administration;
• send you news, invitations or information about future events where you have consented to receive these communications or where otherwise permitted;

3. Heartful ConneXions Guest Profiles

Information provided through a Heartful ConneXions Guest Profile is intended to help us better understand our guests and create thoughtfully curated experiences.

Relevant information may be accessed by authorised Heartful ConneXions team members or event hosts where reasonably necessary to curate an event or facilitate introductions.

We will not publicly display your Guest Profile or provide your personal contact details to another guest without your consent, except where required or permitted by law.

Participation in Heartful ConneXions does not guarantee a particular introduction, match, connection or relationship.

4. Sharing your information

We do not sell your personal information.

We may disclose information where reasonably necessary to service providers who assist us in operating our website, forms, communications, event registrations or other business functions.

Where third-party services are used, information may also be handled in accordance with those providers' privacy practices.

We may also disclose information where required or authorised by law.

5. Photographs and event media

Heartful ConneXions events may occasionally involve photography or video.

Where event photography or filming is planned, guests will be appropriately informed. Where consent is required for identifiable images to be used for promotional or marketing purposes, we will seek appropriate permission.

6. Storage and security

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.

Information may be stored electronically through the systems and service providers used to operate Heartful Celebrations and Heartful ConneXions.

No method of electronic storage or transmission can be guaranteed to be completely secure.

7. Accessing or correcting your information

You may contact us if you would like to request access to personal information we hold about you or ask us to correct information that is inaccurate or out of date.

8. Guest Profile changes or withdrawal

If you no longer wish your Heartful ConneXions Guest Profile to be considered for future events or introductions, you may contact us.

We will take reasonable steps to action your request, subject to any information we are required or reasonably permitted to retain for legal, administrative or record-keeping purposes.

9. Marketing communications

You may opt out of marketing communications from us at any time by using an unsubscribe option where provided or by contacting us directly.

Opting out of marketing communications does not prevent us from contacting you where reasonably necessary regarding an event, booking, registration or enquiry you have made.

10. Third-party websites and services

Our website may contain links to third-party websites or use external services, including Google Forms, online forms, email platforms, payment providers or social media services.

Those third parties may have their own privacy policies and practices, and we encourage you to review them where appropriate.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, systems or legal obligations.

The current version will be made available through our website.

12. Contact us

For questions about this Privacy Policy or the way your personal information is handled, please contact: